Getting Started
Why do I need to register a static or fixed IP address with Siemens PLM?
An IP address is needed if you're trying to download full versions of Siemens PLM Software products to comply with US Export regulations.How do I register my IP address?
You can initially register your IP address or addresses by contacting your customer service representative, local sales office, or at the following URL:How do I know which IP address needs to be registered?
Look at the banner atop the FTP download page and you can read the IP address that the FTP site sees you coming from:The following URL will display your IP address:
NOTE: Make sure to visit this web page from a browser on the system you intend to use to download.
Other questions you may have
Why does the Siemens PLM Software FTP site report me as coming from a different IP address than my system's actual IP address?
There could be several reasons why your system's IP address does not match what our FTP server sees as your IP address:- Your company may use NAT (Network Address Translation).
- You will recognize this because your system's IP address will have the numbers 192.168.x.x or 10.x.x.x or 172.16.x.x to 172.31.x.x.
If this is the case, your IP address is not visible from the Internet thus your company must have a router that is used to access the Internet. The router IP address will be seen by our FTP server. This is the address you should register.
- Your company uses a Proxy Server.
- If your company has a Proxy Server, then you should be accessing the Siemens PLM Software FTP site through your proxy. The IP address seen by our FTP server will usually be the address of this proxy server. This is the address you should register.
If your company has multiple Proxy Servers, then you can register the IP address for all the Proxy Servers.
Contact your company's Network Administrator to determine if you have a proxy server, and how to use it to access our FTP site on the Internet.
- Your company uses DHCP but provides you with an IP address that is routable through the Internet.
- In this case, you should work with your company's Network Administrator to either provide you with a static IP address, or they can set up a proxy server for you to access the Internet through a fixed address.
Contact your company's Network Administrator to determine if you have a proxy server, and how to use it to access our FTP site on the Internet.